Software Integration
Integrating applications that share common data values is a sensible consideration when you need to build and support a growing enterprise. Connecting your external data sources, such as your website, apps and social media to your internal applications is hugely effective when you’re looking for greater efficiency and productivity gains
Integration is also about continuous and seamless workflow models , this could be: streamlining your HR tasks and connecting your on-boarding process with payroll, reducing the non-client facing tasks that are a requirement for all businesses.
Streamline your Business
Integration is a great way to streamline workflows, making you more efficient while saving you time & money.
Integration opportunities
Integration possibilities are limitless and many service businesses now provide access to their partners and clients. We have experience handling complex integration with software solutions such as Dynamics, Sap and accounting platforms like Sage.
Phone
We are able to integrate directly with your VOIP telecoms system, helping to improve the call handling process, the customer service while providing the ability to measure & compare staff performance.
Microsoft Cloud
Intergrating and connecting with your Office 365 services, such as Dynamics 365, Sharepoint & Teams.
Accounts
Integrating business solutions with accounts software such as Sage and Xero is incredibly useful as it allows you to accurately report on business performance and make informed business decisions.
Field reporting
Integration with ANPR services, Navigation, Road traffic, Mapping systems allows those in the field to access vital information on the go, for improved effiiciency.
Satellite data
Integrating data from satellites flying around the globe is helping the agriculture sector and remote communities understand and make the most of their local environment.
Lead generation
Exploiting and managing your lead generation is key driver of success in the B2C environment. Integration with 3rd party sources and services plays an important role in lead generation activities.
Integration methods
Most service providers, telecoms, data providers, cloud partners, accounts companies allow a level of integration with their services, in many cases this is charged on a per use basis. Integration with these providers can be achieved in a few ways:
SDK
Integrating applications using a Software Development Kit (SDK). These frameworks provide the tools and rules, which allow you to integrate experience your application safely. Not all applications provide this level of access, but greater flexibility is more common.
Web services
Connecting over the web using a web-service to organise the communication between the devices and data sources. A web-service can handle multiple data sources, which are utilised by the end user in an application -these are frequently used by app developers to collate and return data to an app user.
API’s
An Application Programming Interface (API) provides the building blocks for other developers to connect applications with your service. This is normally achieved by supplying the 3rd party with documentation explaining how they can talk to your application.
Integration benefits
Improve performance – reducing the need to move between numerous systems can significantly improve performance. Processes become easier to follow and data is only entered once.
Obtain a complete view – Monitor your entire business and obtain real-time data in the office or on the go, enabling you to alter strategies according to changes in your market.
Maintain Accurate data – Integrating and unifying your systems reduces the risk of duplicate data and the opportunity for data inaccuracies to creep into your business.
Easily manage data security – Managing the security of your data within one unified system is much easier than managing multiple systems of data. By integrating the management, backup and administration tasks are simplified.
Improve customer service – The ability to access customer information quickly and easily is vital for maintaining good relationships, integrating systems such as CTI and CRM will enable you to identify customers and address their needs quickly.
Increase sales – Integrating systems that streamline any element of your sales process will have a huge impact on your overall sales.